Assurance
Reassurance
you can hold in your hand.
Insurance, health certificates, contracts, evaluation results, government partnerships — every promise comes with evidence we can show you.
Everyone insured
All 400+ staff are insured and formally employed.
Everyone certified
Every carer holds a health certificate.
Written contract
Scope, price and liability on paper.
Published rates
Indicative prices in the open, no hidden fees.
Certified & insured
400+ staff,
every one insured and certified.
Home care means entering someone's home. Every member of our team is insured and holds a health certificate, so whoever arrives can be vouched for.
0%
Staff insured
0%
Health-certified
0+
Staff on our payroll
Contract-backed
Contract first, service second
Every ongoing service is covered by a formal contract: scope, schedule, price and the responsibilities of both sides, written out line by line before signing.
- Scope and price written into the contract
- Company seal and both signatures
- Work records kept and traceable
Industry evaluation
Fourth to second in a single year
Ranked 4th in Qingshan District in the municipal industry evaluation, then 2nd the following year. Rankings are not announced into existence — they are built job by job.
Note: reflects municipal industry evaluation categories, not an official public ranking.
Community & government
Working with the city,
year after year.
We work year-round with neighbourhood committees and government departments, providing home-care support to more than 60 low-income households, and have repeatedly delivered municipal-scale projects. Trust runs both ways — we treat every partnership as a long-term one.
- 60+ low-income households supported
- Ongoing government partner
- Repeated municipal project contractor
Evidence
We never crop out the location watermark
Every photo was taken on a real job in Baotou, with the time and location watermark left intact. This is the city Xinlianxin has actually worked in.
Assurance FAQ